Privacy Policy

Introduction

At QIO, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform and related services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company information (company name, business type, industry)
• Account credentials (username, password)
• Payment information (processed securely through third-party payment processors)
• Profile information and preferences

Usage Information

We automatically collect certain information about your device and how you interact with our platform:

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Provide Services: To create and manage your account, process transactions, and deliver our platform features
• Improve Platform: To analyze usage patterns and enhance user experience
• Communication: To send you updates, newsletters, and important service notifications
• Support: To respond to your inquiries and provide customer support
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data backup and recovery procedures
• Employee training on data protection practices

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us at privacy@qio.ae

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.